This month we focus on the social side of renewable energy by considering the perspectives and experiences of people and communities.
Insights extract
Whether they’re customers buying and installing distributed energy resources (DER), or communities looking to understand how renewable energy projects might affect them, people are at the heart of the energy transition.
Reports shed light on DER customer values and experiences
Recently released customer insights reports investigate the experiences of customers involved in ARENA-funded DER projects. Nearly 100 reports from 20 projects were analysed to produce insights on customer values and motivations, and the customer journey of buying, installing, maintaining and retaining a DER product.
