In this Lessons Learned Report, United Energy outlines key insights relating to current minimum demand solutions exploring, – hot water load control, flexible exports, and Low Voltage Distributed Energy Resources Management System (LV DERMS) – emphasising the need for capabilities uplift across various actors.
Report extract
The Flexible Services Program (the Program) aims to demonstrate the capabilities needed to deliver effective, scalable solutions to manage minimum demand events and provide flexible services to the Recipient’s customers. Progress has been achieved in three main technologies being explored:
- Hot Water Load Control (HWLC) has completed an internal trial to identify customer impacts, develop a market state of play of hot water technologies, and review similar trials completed in Australia to inform later stages.
- Flexible Exports Trial (FET) has delivered the installer engagement and on-boarding strategy. In addition the customer requirements for trial participation, including customer eligibility criteria, have been defined.
- Low Voltage Distributed Energy Resources Management System (LV DERMS) has developed a solution architecture design and evaluated the solutions required to deliver FET. A scalable solution has been evaluated that enables flexible services in the long-term including minimum demand services.
This report documents six main lessons learnt in areas ranging from customer engagement to system capabilities.