This report describes training activities undertaken by GreenSync through 2020 – specifically in South Australia – with installers, retailers and technology vendors to support digital device registration and enrolment into deX.
Report extract
Customer and user insights and experience are a key input to the development and deployment of deX applications and tools. deX is designed to work around a ‘ground-up’ digital registration of devices which are supported via technology vendor integrations to deX. As such, capacity building and training support to the ‘sales and installer channels’ for deX integrated technologies is a key element in the deployment of deX.
During the latter half of 2020, GreenSync conducted targeted engagement with a number of innovative Retailers, Aggregators, Installers and solar Retailers operating in South Australia where there is (now) a full demonstration of deX underway through the deX South Australia project.
The deX South Australia Project is supported by the Government of South Australia through the Demand Management Trials Program. The SA project seeks to unlock value from participation by increasing numbers of battery and solar owners in virtual power plants (VPPs). The SA project leverages existing deX technology vendor integrations (enabled via this ARENA project) and supports the expansion and addition of more integrations throughout the project’s deployment over 2020-2021. Importantly, ensuring the registration of devices into deX is a key objective of the SA project. Consequently, capacity building and training activities – also required under the ARENA project – that focus on device registration have been expanded and accelerated.
