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Project overview
  • Lead Organisation

    PLUS ES

    Location

    Haymarket, New South Wales

    ARENA Program

    Advancing Renewables Program

  • Start date

    21 October 2022

    End date

    31 January 2025

  • Project Partners
    AGL, UNSW
    This renewables for industry project was completed on 31 January 2025.

Summary

The aim of this project was for the recipient – together with project participants, AGL and the University of New South Wales – to undertake a trial in the SA Power Networks area, to utilise up to 20,000 existing smart meters to dynamically orchestrate hot water (HW) load.

Need

Despite being the largest load for most households and the NEM’s most predictable load, controlled load (CL) hot water had not before been utilised as a flexible load to address minimum demand challenges at this scale.

The trial involved development of a technical enabler for retailers to dynamically control hot water load in near real time.

The aim is to allow retailers to target periods of low wholesale pricing, high renewable energy generation, and/or shift HW load to access lower wholesale pricing and maintain grid security.

This solution would address challenges posed by midday demand and generation imbalance and would drive smart meter adoption in the market.

Action

The Project included the development of two software platforms:

  • A Load Management Portal for retailers to view, manage and execute commands for eligible controlled loads.
  • An Application Programming Interface (API) which allows retailers to integrate their decisioning platforms with the smart meter for the purposes of near real time orchestration.

The developed technology aimed to support two core use cases:

  • Planned demand shifting: shift HW loads dynamically for a predefined set period. Use cases for this may include shifting demand from night-time to daytime in response to PV generation seasonality.
  • Real-time demand shifting: shift HW loads in near real-time based on predetermined business events including wholesale market price signals, within operational and network constraints regarding randomisation.

Outcome

The objectives for the Project should be achieved through the following outcomes:

  • Demonstrate at scale the technical capability of dynamically controlled HW load as a load shaping tool for retailers.
  • Determine the additional value of dynamic near real time control of HW over static schedule-based control.
  • Define the limits of HW load management without impacting customer amenity and network stability.
  • Increase the knowledge relevant to renewable energy technologies by sharing project insights through the knowledge sharing deliverables.
Last updated 11 March 2025
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